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Making payments 16 March 2020

Verify an account number

Learn how to verify a bank account number before you make a payment
Step 1

To begin, go to your home screen and select Transact.

homeDashboard_Transact
Step 2

Select Pay.

transact_pay.png
Step 3

In the Make a once-off payment section, select Somebody new.

pay_onceOff_somebodyNew.png
Step 4

Fill in all the beneficiary's bank account details.

beneficiaryDetails.png
Step 5

Next select VERIFY ACCOUNT.

Remember that it will cost you R2 if you're checking a non-Standard Bank account.

beneficiaryDetails_verifyAccountPrompt.png
Step 6

Check the account information, read the T&Cs, and then select VERIFY.

beneficiaryDetails_verifyAccountDetails.png
Step 7

The account verification results will be displayed. The account name and account number will either:

  • match
  • partially match (where only one of these is correct)
  • not match 

 

beneficiaryDetails_accountVerificationResponse.png
Step 8

Select the back arrow to continue with the payment.

Else contact the person you're paying to make sure you have their correct bank account details.

beneficiaryDetails_accountVerificationResponse1.png