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Need to be rescued from debt?

Debt review and how it works

If you're really taking strain and struggling to make debt repayments, we can refer you to a debt counsellor who'll help you deal with your debts.

What is Debt Review?

It's a process that helps customers who are struggling to meet their debt obligations. A debt counsellor approaches your creditors and makes payment arrangements on your behalf, reducing your payments to a manageable amount monthly.

What happens when you get into Debt Review?

  • Once you're in debt review, you will not be able to apply for credit
  • You'll be listed on the credit bureau
  • You'll be liable for paying debt counselling fees
  • You'll still need to pay your instalments while under review
  • You'll get assistance from a debt counsellor, who'll walk you through the process

Debt review process

Download the debt review process or view it below to better understand how it works.

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Who can get into Debt Review?

If you cannot afford your monthly debt payments, you may seek assistance from a debt counsellor.

If you’re struggling to keep up with your repayments, you can speak to us about finding the best solution for your unique financial situation:

  • Standard Bank Debt Care Centre: 0860 111 400
  • Email us: [email protected]
  • National Credit Regulator: 0860 627 627
  • Banking Ombudsman: 0860 800 900

Terms and conditions apply.