South Africa
Sign in
Personal
Business
Wealth

Bringing Instant Money closer to you

We’re partnering with more retailers so that you can send and receive money quickly and conveniently with Standard Bank Instant Money, anywhere in the country.

Instant Money puts you in control of your money, wherever you are, without needing a bank account. You can safely send money transfers to anyone with a cellphone number, and the money can be collected at any one of our ATMs or retail partners — of which there are now more than ever. With our extensive retail footprint, you can now also access Instant Money at Spar, PEP, Pick n Pay, Shoprite and select Massmart stores nationwide.

Why use Instant Money?

  • You can send money anytime, anywhere through Internet Banking or Cellphone Banking, on the app or at our ATMs or retail partners.
  • A 4-digit cash collection PIN is used for safe collection at any of our ATMs or retail partners nationwide.
  • There are no monthly fees or charges to receive the money.
  • Send single or multiple cash vouchers.  
  • Buy prepaid airtime, data or electricity.

How Instant Money works

  • Register for Instant Money by dialling *120*212#, enter your ID number and create a unique Instant Money Wallet PIN.
  • Access your Instant Money Wallet through Internet Banking, Cellphone Banking, on the app or at our ATMs and retail partners, and load money into it.
  • You can also send cash to anyone with a cellphone number in South Africa or receive money in your wallet, which can be accessed at any time.
  • When the money is sent, the recipient will get a voucher number and PIN to collect the money at our ATMs or retail partners.

Managing your money has never been easier

We’ve increased the number of retail partners where you can send and receive money so that you never have to go far to manage your money.

Conveniently load funds to your Instant Money Wallet or withdraw cash at any of our retail partners:

To send money at a retailer, give your ID and cellphone number at the till and confirm the amount you want to send. You’ll receive a voucher number and a 4-digit PIN to share with the person who’ll collect the money.

To receive money at a retailer, give the cashier the voucher number and 4-digit PIN, then dial *120*212# to redeem the funds.

Frequently asked questions

We’ve answered some of your most frequently asked questions about Instant Money:

Frequently Asked Questions
How much does sending Instant Money cost?

If you send from a retailer, it costs R 9.95.
If you use Internet Banking, Cellphone Banking, our app or ATMs to send less than R1 000, it costs R 10.50, and you’ll pay R 12.50 for sending R1 000 or more.

Where can I withdraw or use Instant Money?
Your Instant Money will be available in your Instant Money Wallet, available on *120*212#. You can use your Instant Money at Standard Bank ATMs, as well as at Builders Warehouse, Cambridge Food, Game, Makro, PEP, Rhino, Shoprite and Spar stores across the country.
How do I send Instant Money?
You can send Instant Money from our app, through Internet Banking or Cellphone Banking by dialling *120*2345#, from a Standard Bank ATM, from your Instant Money Wallet (*120*212#) and at participating retailers. You can also send Instant Money from your Sorted App.
How long is an Instant Money voucher valid for?
Instant Money vouchers are valid for a period of three years. However, when receiving Instant Money from a business using bulk payments, the business owner can set the voucher’s validity for a period less than three years.
What is the withdrawal limit?
You can withdraw up to R5 000 per day from a retailer or ATM (depending on the cash and note denomination availability) and up to R25 000 per month.
How do I resend the voucher if the recipient didn’t receive the SMS?
You can call the Instant Money Team on 0860 466 639. You can also resend the last active Instant Money voucher from a Spar, using your ID.
Can I send Instant Money to another country?
Instant Money currently doesn’t allow cross-border payments.
Can I change a voucher PIN?
Yes, a voucher PIN can be reset by calling the Instant Money Team on 0860 466 639 or changing it within the channel it was sent from.
How do I reset a voucher PIN?

NB: PIN codes may not start with a zero (e.g. 0123), can’t be a sequence (e.g. 1234) or repeat a number one after the other (e.g. 1122).

  • You can reset the voucher PIN on your app, though internet banking or at an ATM under ‘Manage vouchers’.
  •  You can also dial the USSD *120*2345# to reset the voucher PIN.
  • If you sent the voucher from a retailer, you can reset the voucher PIN by calling the Instant Money Team on 0860 466 639.
  • If the money is already in the Instant Money Wallet, the PIN can’t be changed if there is money left on the voucher.

Reset a voucher PIN using USSD

  1. Dial *120*2345#, choose option 1 to log in and enter your 5-digit Cellphone Banking PIN.
  2. Select ‘Payments and transfers’ and click on ‘Instant Money’.
  3. Select ‘Change collection PIN’.
  4. A list of active vouchers will be displayed; select the one you wish to change the PIN for.
  5. Enter the new 4-digit cash collection PIN and confirm the change.

Reset a voucher PIN using the Standard Bank App

  1. Sign in to the app and select ‘Transact’.
  2. Select ‘Pay’ and click on ‘Instant Money’.
  3. Select ‘Manage vouchers’ and a list of active vouchers will be displayed.
  4. Click on ‘Change PIN’ under the voucher you want to change the PIN for.
  5. Enter the new 4-digit cash collection PIN and confirm the change.

Reset a voucher PIN using Internet Banking

  1. Sign in to your profile and select ‘Transact’.
  2. Select ‘Pay’ and click on ‘Instant Money’.
  3. Select ‘Manage vouchers’ and a list of active vouchers will be displayed.
  4. Click on ‘Change PIN’ under the voucher you want to change the PIN for.
  5. Enter the new 4-digit cash collection PIN and confirm the change.

Reset a voucher PIN using your Instant Money Wallet

  1. Dial *120*212# and enter your 5-digit wallet PIN.
  2. Choose ‘Manage vouchers’ followed by ‘Change collection PIN’.
  3.  A list of vouchers will be displayed.
  4. Select the voucher you want to change the PIN for.
  5. Enter the new 4-digit cash collection PIN and confirm the change.
How do I cancel a voucher?

You can cancel a voucher on the channel you used to send it. If the voucher was sent from a retailer, you’ll need to take your ID to the store where the transaction was made in order to cancel it.

Please note: the voucher send fee is non-refundable for cancellations.

Cancel a voucher using the USSD

  1. Dial *120*2345# and enter your 5-digit Cellphone Banking PIN.
  2. Select ‘Payments and transfers’ and then click on ‘Instant Money’.
  3. Select ‘Cancel a voucher’.
  4. A list of vouchers will be displayed.
  5. Select the voucher you want to cancel.
  6. Enter the 4-digit cash collection PIN and confirm the cancellation.

Cancel a voucher using the Standard Bank App

  1. Sign in to your app and select ‘Transact’.
  2. Select ‘Pay’ and click on ‘Instant Money’.
  3. Select ‘Manage vouchers’ and a list of active vouchers will be displayed.
  4. Click on ‘Delete voucher’ under the voucher you want to cancel.
  5. Enter the 4-digit cash collection PIN and confirm the cancellation.

Cancel a voucher using Internet Banking

  1. Sign in to your profile and select ‘Transact’.
  2. Select ‘Pay’ and click on ‘Instant Money’.
  3. Select ‘Manage vouchers’ and a list of active vouchers will be displayed.
  4. Click on ‘Delete voucher’ under the voucher you want to cancel.
  5. Enter the 4-digit cash collection PIN and confirm the cancellation.

Cancel a voucher using your Instant Money Wallet

  1. Dial *120*212# and enter your 5-digit wallet PIN.
  2. Select ‘Manage vouchers’ and click on ‘Cancel voucher’.
  3. A list of vouchers will be displayed.
  4. Select the voucher you want to cancel.
  5. Enter the 4-digit cash collection PIN and confirm the cancellation.
How do I resend the voucher if the receiver didn’t get the SMS?
You can call the Instant Money Team on 0860 466 639. You can also resend the last active Instant Money voucher from a Spar, using your ID.
Does the Instant Money voucher PIN expire?
No, the Instant Money voucher PIN doesn’t expire.
Does the Instant Money voucher expire?
Yes, the Instant Money voucher number is valid for three years.
What do I do if my voucher or PIN is blocked?
Reset the PIN within the channel it was sent from or contact the Instant Money Team on 0860 466 639.
What do I need to send Instant Money?
Simply access our app, Internet Banking or Cellphone Banking, or any of our ATMs. If you’re sending from a retailer, you’ll require a South African ID.
Can Foreign Nationals receive Instant Money?
Yes, anyone with a South African cellphone number can receive Instant Money.
How long is a voucher number and a PIN?
An Instant Money voucher has 10 numbers, and the PIN has 4 numbers.
How do I activate my Instant Money Wallet?
If you have a valid South African cellphone number and ID, you can activate your Instant Money Wallet by dialling *120*212#. You will need to create a 5-digit PIN to secure your wallet.
How do I make a deposit into my Instant Money Wallet?
By sending or receiving an Instant Money voucher to your cellphone number from any Standard Bank channel or participating retailer.
How do I redeem a voucher in my Instant Money Wallet?
  1. Select ‘Manage voucher’.  
  2. Click on ‘Top up with Instant Money voucher’.
  3. Select the voucher to be redeemed and enter the PIN for it.
How do I withdraw from my Instant Money Wallet?
  1. Visit a Standard Bank ATM or a participating retailer.
  2. Select ‘Withdraw money’ and enter the amount.
  3. Enter your chosen 4-digit voucher PIN which creates an Instant Money voucher which you’ll receive by SMS.
  4. Select the voucher to be redeemed, enter the PIN for it and collect the cash.
How do I send money from my Instant Money Wallet?
  1. Use any of our banking platforms or visit a participating retailer.
  2. Select ‘Send money’ and enter the amount.
  3. You’ll be prompted to enter the recipient’s cellphone number and the amount you’d like to send, as well as the voucher PIN for collection.
What are the costs for using my Instant Money Wallet?
  • There are no monthly fees or registration fees.
  • Sending to someone registered for Instant Money Wallet: Free
  • Sending to someone without an Instant Money Wallet: R5
  • Redeeming Instant Money: Free
  • Withdrawing cash: R5
  • Buying airtime, data or electricity: Free
  • Your first withdrawal after receiving money is Free
What are the daily and monthly limits for using Instant Money Wallet?
You can send and spend up to R5 000 per day or up to R25 000 per month.
What happens to my Instant Money Wallet if my cellphone is lost or stolen or if my number changes?
Contact the Instant Money Team on 0860 466 639 to update your wallet to your new cellphone number. Funds in your Instant Money Wallet will still be available after a SIM swap.