Supporting our personal banking customers
We understand that the COVID-19 pandemic may create uncertainty or financial pressure for some of our customers.

Banking is a big part of our lives, and we must think about how we’re going to bank during a lockdown. Here are some things you must know.

Here are some tips to make banking and transacting in this time of lockdown safe.

We've compiled some pointers to help ease your concerns, so that you can take control of your banking and budgeting needs.

Cybercriminals are likely to increase their activities as adoption of digital channels increases. Here are some important things you must do to protect yourself online over the next few weeks.

Automated facial recognition and authentication process that is non-invasive, verified and ensures that you have power over your digital banking profile.
We have consolidated our most popular questions and provided some answers that we hope will be helpful. To read these, please follow the link.
- Most of our call centre lines are available between 8am and 5.30pm on weekdays, 8am to 4pm on weekends. Our Risk, Lost & Stolen Cards, Fraud and Emergency Lines are available 24/7
- Send us an email
- Send us a message on social media
- Contact your Relationships Manager, Private Banker or Business Banker Visit our open branches
Click here to get in touch with us
We are doing our best to keep up with the volumes of incoming calls and emails. Please keep trying and we will get back to you as soon as we can. We sincerely apologise for any inconvenience this may cause you
